Accuracy prompt
An accuracy prompt asks an AI platform for facts about a brand, like prices or delivery areas, so you can check whether the answer gets them right.
An accuracy prompt asks an AI platform for facts about a brand that have a right answer: what it costs, where it delivers, what's included, which tools it works with. "How much is a Fernhill Coffee subscription?" is an accuracy prompt.
The point is to check the answer against what's true. If the platform says your plans start at £15 when they start at £9, a customer comparing prices has already ruled you out.
Why answers go wrong
Platforms build their answers from pages they've read and from what they learned in training. Both can be old. A price page from two years ago, a review that quotes last year's plans, or a directory listing nobody updated can all end up in an answer as if they were current.
So an accuracy prompt is only useful if you know the right answer and you check it every time. Reading answers once and forgetting about them won't catch a price that goes wrong next month.
What makes a good one
Ask about something specific that customers decide on. Prices, delivery areas, plan limits, what's included and opening hours are good candidates. A question with no single right answer can't be checked, and "Is Fernhill good value?" is one of those.
For example, a roaster might track three questions with answers it can check: "Does Fernhill deliver to Scotland?" and "What's the cheapest Fernhill subscription?" and "Can I cancel Fernhill at any time?"
Accuracy in AnswerOrbit
In AnswerOrbit you don't need separate accuracy prompts. You add your facts in Claims, up to ten checked at a time, and we check every claim that any answer makes about you against them, across all your prompts. A claim that goes against a fact is marked contradicted, with the sentence quoted and the pages behind it.
If you want answers to ask about a fact directly, add a prompt like the ones above in Topics. See Claims and facts.