Validation prompt
A validation prompt checks whether an AI platform knows a brand does a specific thing, like "Does Fernhill Coffee offer decaf?"
A validation prompt checks whether an AI platform knows that a brand does a particular thing. "Does Fernhill Coffee offer decaf?" and "Can I pause a Fernhill subscription?" are validation prompts. They usually have a yes or no answer, and you know which one is right.
When to use them
Use validation prompts when you're missing from answers about something you do. Say you sell decaf, but the platforms never name you when people ask for decaf subscriptions. There are two possible reasons. Either the platform knows you sell decaf and prefers someone else, or it doesn't know you sell it at all.
A validation prompt tells you which. If the answer to "Does Fernhill offer decaf?" is "No" or "I'm not sure," the problem is what the platform knows about you, and the fix is getting that fact onto pages it reads: your own product page, directories, reviews.
What a good one looks like
Name the brand and ask about one specific thing. "Is Fernhill good?" is too open to check. "Does Fernhill deliver outside London?" has one right answer.
For example, a brand that adds five validation prompts, one for each thing it wants to be known for, can see in a week which of those things the platforms have picked up and which they haven't.
Validation prompts in AnswerOrbit
Add them in Topics like any other prompt, under a tag of their own so you can filter them out of your visibility. Then add the matching facts in Claims, such as "We deliver across the UK." When an answer says otherwise, the claim is marked contradicted, with the sentence quoted. See Claims and facts.