Workspace
A workspace is the shared account your team works in, holding your brands, members, access and billing. In some tools it means one brand.
A workspace is the shared space your team works in inside a software tool. It holds the people, their access and the billing, and everything the team tracks.
The word means different things in different AI visibility tools. In some, a workspace is one brand or one client. In others, including ours, it's the level above: the account that holds all your brands and your team. It's worth checking which one a tool means before you compare plans.
What usually lives in a workspace
- The brands you track, each with its own prompts, competitors and numbers
- Your team, and what each person is allowed to do
- Your plan and billing
- A record of who changed what
An example
For example, Kestrel Roasters has one workspace with two brands: Kestrel itself, and a wholesale brand it runs separately. Its marketing lead and the founder are owners. Two people from the content team are members. An outside PR agency has a custom access level that lets it see the numbers and answers, and nothing else.
An agency works differently. It has one workspace, with each of its clients set up inside it, so that every client's brands and numbers stay separate while the agency's team sees them all.
In AnswerOrbit
Your workspace is where your brands, team and billing live, and you manage it in Settings. Invite people under Members as an Owner, who can do everything including billing, or a Member, who can do everything except billing. On the Access tab you can make your own levels in between.
Billing shows your plan and how many brands, prompts and markets you're using, and the Activity log shows who changed what and when. You can also limit who can join to people with your company's email domains. On an agency plan, each client gets its own brands inside your workspace. See Clients.